Enhance Perioperative Outcomes with Upgraid™ by Mend

Transform care delivery without any change to your clinical practice or workflows. 

PILOTED AT CARRELL CLINIC

Evidence-based perioperative platform + nutrition products (pub. JBJS, JCI) to empower patients, achieve superior results,+ boost practice profitability

Streamline Recovery Beyond Hospital

Remote monitoring by registered nurses provides a high-touch experience for patients while reducing calls to the surgeon's office.

Evidence-Based Clinical Nutrition

Expert guidance from RDs. Clinically proven nutrapharma products, including Mend Joint Replacement, published in JB.JS, JCI, and other peer-reviewed journals.

Modularity and Customization

Tailor the program to suit your practice's specific care protocols and preferences.

Patient-Reported Outcome Measures

Comprehensive tracking of patient progress. Surveys (HOOS & KOOS jr.), pain scores, step counts, and more.

“The program is evidence-based and addresses key clinical parameters that the Joint Commission is seeking. We have seen demonstrable benefits from the program and are proud to have led the way for our network to expand the use of this outcomes-focused platform and set of solutions.”

Paul Peters, MD

Carrell Clinic

Designed to fit effortlessly into your workflow.

Fill out the form below + our team will be in touch

AS FEAUTRED IN

The Upgraid by Mend Difference

Upgraid by Mend revolutionizes orthopedic care, emphasizing Patient Experience, Better Outcomes, and Profitability. With personalized care, evidence-based precision, and streamlined processes, we empower patients, achieve superior results, and boost practice profitability. Join us in reshaping orthopedic excellence.

Transformative Program Features

We are collaborating with esteemed orthopedic surgeons to enhance patient care through state-of-the-art digital health coaching, continuous monitoring, and precision nutrapharma interventions. Join us in our collective mission to redefine healthcare and empower patients to assume an active role in their individual healing trajectories.

Learn More

Upgraid Precision Care Pathways, Navigation & Monitoring

+ Improving surgical readiness by addressing risk factors

+ Optimizing nutrition

+ Guiding and monitoring patient-reported outcomes.

Real Person RN/RD Care Team by Upgraid™

Hands-on coaching, guidance, and support from registered nurses, physical therapists, dietitians and other clinical professionals.

Dr. Joanne Wu MD MBA

Executive Medical Adviser

Stacey Simon

Program RD, Manager

Katie Gould

Program RD, Manager

Paula Diener

LPN CCM RPM

Kathryne Fox

Case Manager

Alicia Wheeler

Case Manager

Stephanie Wilson 

Monitoring Patient Navigator

Jeannette Vazquez

Patient Enrollment Coordinator

Danielle Van Leer

Patient Enrollment Coordinator

Mary Bly

Clinical Care Navigator

Muriel Dixon

LVN, Data Analytics

89% of patients gave our care team a high or the highest rating.

Upgraid Program Feedback

“I partnered with MEND, driven by a commitment to improving postoperative outcomes. Embracing technology, I recognize the pivotal role nutrition plays in reducing postoperative infections and enhancing recovery speed.”

Dr. Christopher Palmer 

Orthopedic Surgeon

“I’m really pleased with Mend’s surgical readiness program and that my surgeon and his staff are proactive about care.”

Upgraid Patient

“The Upgraid program uses evidence-based modalities and precision care pathways that are truly comprehensive and standout...this will give our patients best in class care for surgical readiness and recovery.”

Dr. Gregory Ford

 Orthopaedic Surgeon specializing in Sports Medicine + Joint Replacement Surgery.

“Seemed to be a great improvement over my first surgery without Mend. Enjoyed meeting with the dietician... All of the supplements were high quality and contributed to my recovery.”

Upgraid Patient

“We utilize only rigorously tested evidence-based capabilities in our patient care models. The Upgraid program is supported by strong science, checks a number of boxes and will allow us to enhance patient care and gather important data on outcomes.”

Dr. Paul Peters

Orthopedic Surgeon

“This is very helpful to me. Thank you; and these are the kind of things that I am trying to work on to keep my kidneys functioning properly.”

Upgraid Patient

“The Upgraid program provides our patients the absolute best in perioperative personalized care.”

Dr. Yogesh Mittal

Orthopedic Surgeon

“I am 8 weeks post LKR and doing awesome. I am finding MEND products to be making a major difference! I have a friend who had surgery by Dr Peters ...not on the MEND program, and had a lot of pain and difficulty post-op.. that speaks volumes.”

Upgraid Patient

“This program gives me a view of asynchronous patient data that I never had before. It has also reduced calls to the office making my staff more efficient.”

Dr. Andrew Wickline

Orthopedic Surgeon

“... would like to thank everyone involved with the MEND Program for helping me....surgery such as a total knee replacement; takes a toll on your mental health + physical health...MEND played a very strong role on my support team; and I'm very grateful ...”

Upgraid Patient

“...we believe this innovative program will extend our exceptional patient experience at Slocum... We are looking forward to patients benefiting from targeted supplementation & a more personalized care experience.”

Steven Shah

Orthopedic Surgeon

“Best care team possible.”

Upgraid Patient

“Our team is dedicated to providing comprehensive patient care with the respect, compassion, and one-on-one attention our patients deserve and are excited to offer Upgraid to extend our dedication to the patient and to world-class care”

Andrew Plugge

Practice Administrator

“Thank you… you really have helped me... For the first time in probably 20 years...I’ve been able to walk into a store, pick something off the rack, and be able to wear it.... I’m thankful that this program exists.”

Upgraid Patient

“I have really loved being on this journey with your team. I felt very supported and learned a lot!”

Upgraid Patient

“I enjoyed speaking with Stacey regarding the nutrition. The nurses were great as well.”

Upgraid Patient

“It was very reassuring to know that there are professionals looking after my progress after surgery”

Upgraid Patient

“...I have been so impressed with Upgraid. I've had a lot of other surgeries before and I have never had anyone call and talk to me about specific things that I need to know... it's so hard to get ahold of the doctor so it's nice to feel like I have support if I have any questions.”

Upgraid Patient

“"I’ve never seen this kind of care. i’m so proud to have been a part of this wonderful experience. My husband had no care at all compared to what you’ve done for me. we both thank you all very much and you will probly see me one more time with my other one. i wouldn’t let anyone else touch me"”

Upgraid Patient

“"Excellent rapport and every day contact by texting was easy."”

Upgraid Patient

“"I’ve already told two other people about this program that are going to have hip replacement in the next two months"”

Upgraid Patient

“"I’ve had several surgeries an I’ve never experienced such an abundance of trained people caring for an helping me get my health back to good."”

Upgraid Patient

“"I have really love being on this journey with your team. I felt very supported and learned a lot!"”

Upgraid Patient

“"I think the program and it's products were great and I also believe that they had a significant part in my quick recovery."”

Upgraid Patient

“I partnered with MEND, driven by a commitment to improving postoperative outcomes. Embracing technology, I recognize the pivotal role nutrition plays in reducing postoperative infections and enhancing recovery speed.”

Dr. Christopher Palmer 

Orthopedic Surgeon

“I’m really pleased with Mend’s surgical readiness program and that my surgeon and his staff are proactive about care.”

Upgraid Patient

“The Upgraid program uses evidence-based modalities and precision care pathways that are truly comprehensive and standout...this will give our patients best in class care for surgical readiness and recovery.”

Dr. Gregory Ford

 Orthopaedic Surgeon specializing in Sports Medicine + Joint Replacement Surgery.

“Seemed to be a great improvement over my first surgery without Mend. Enjoyed meeting with the dietician... All of the supplements were high quality and contributed to my recovery.”

Upgraid Patient

“We utilize only rigorously tested evidence-based capabilities in our patient care models. The Upgraid program is supported by strong science, checks a number of boxes and will allow us to enhance patient care and gather important data on outcomes.”

Dr. Paul Peters

Orthopedic Surgeon

“This is very helpful to me. Thank you; and these are the kind of things that I am trying to work on to keep my kidneys functioning properly.”

Upgraid Patient

“The Upgraid program provides our patients the absolute best in perioperative personalized care.”

Dr. Yogesh Mittal

Orthopedic Surgeon

“I am 8 weeks post LKR and doing awesome. I am finding MEND products to be making a major difference! I have a friend who had surgery by Dr Peters ...not on the MEND program, and had a lot of pain and difficulty post-op.. that speaks volumes.”

Upgraid Patient

“This program gives me a view of asynchronous patient data that I never had before. It has also reduced calls to the office making my staff more efficient.”

Dr. Andrew Wickline

Orthopedic Surgeon

“... would like to thank everyone involved with the MEND Program for helping me....surgery such as a total knee replacement; takes a toll on your mental health + physical health...MEND played a very strong role on my support team; and I'm very grateful ...”

Upgraid Patient

“...we believe this innovative program will extend our exceptional patient experience at Slocum... We are looking forward to patients benefiting from targeted supplementation & a more personalized care experience.”

Steven Shah

Orthopedic Surgeon

“Best care team possible.”

Upgraid Patient

“Our team is dedicated to providing comprehensive patient care with the respect, compassion, and one-on-one attention our patients deserve and are excited to offer Upgraid to extend our dedication to the patient and to world-class care”

Andrew Plugge

Practice Administrator

“Thank you… you really have helped me... For the first time in probably 20 years...I’ve been able to walk into a store, pick something off the rack, and be able to wear it.... I’m thankful that this program exists.”

Upgraid Patient

“I have really loved being on this journey with your team. I felt very supported and learned a lot!”

Upgraid Patient

“I enjoyed speaking with Stacey regarding the nutrition. The nurses were great as well.”

Upgraid Patient

“It was very reassuring to know that there are professionals looking after my progress after surgery”

Upgraid Patient

“...I have been so impressed with Upgraid. I've had a lot of other surgeries before and I have never had anyone call and talk to me about specific things that I need to know... it's so hard to get ahold of the doctor so it's nice to feel like I have support if I have any questions.”

Upgraid Patient

“"I’ve never seen this kind of care. i’m so proud to have been a part of this wonderful experience. My husband had no care at all compared to what you’ve done for me. we both thank you all very much and you will probly see me one more time with my other one. i wouldn’t let anyone else touch me"”

Upgraid Patient

“"Excellent rapport and every day contact by texting was easy."”

Upgraid Patient

“"I’ve already told two other people about this program that are going to have hip replacement in the next two months"”

Upgraid Patient

“"I’ve had several surgeries an I’ve never experienced such an abundance of trained people caring for an helping me get my health back to good."”

Upgraid Patient

“"I have really love being on this journey with your team. I felt very supported and learned a lot!"”

Upgraid Patient

“"I think the program and it's products were great and I also believe that they had a significant part in my quick recovery."”

Upgraid Patient

ERAS 2.0 with Mend

Published Clinical Evidence & Program Goals

Better wound & tissue healing
Lower blood sugar / A1C
Improve albumin
Lower muscle atrophy
Prevention of muscle damage
And More Below...

BETTER LONG-TERM MUSCLE FUNCTION

ACCELERATED RETURN TO FUNCTION

LESS PAIN, REDUCED OPIOID USAGE

LESS NAUSEA

REDUCED LENGTH OF STAY

FEWER COMPLICATIONS

HIGHER COMPLIANCE

REDUCED STRESS & ANXIETY

BETTER SLEEP

LOWER BMI

REDUCED CALLS TO THE OFFICE

BETTER SURVEILLANCE FOR RISK

MORE DATA AND INSIGHT

ESTABLISH NEW HEALTH HABITS

BETTER LONG-TERM MUSCLE FUNCTION

ACCELERATED RETURN TO FUNCTION

LESS PAIN, REDUCED OPIOID USAGE

LESS NAUSEA

REDUCED LENGTH OF STAY

FEWER COMPLICATIONS

HIGHER COMPLIANCE

REDUCED STRESS & ANXIETY

BETTER SLEEP

LOWER BMI

REDUCED CALLS TO THE OFFICE

BETTER SURVEILLANCE FOR RISK

MORE DATA AND INSIGHT

ESTABLISH NEW HEALTH HABITS

BETTER LONG-TERM MUSCLE FUNCTION

ACCELERATED RETURN TO FUNCTION

LESS PAIN, REDUCED OPIOID USAGE

LESS NAUSEA

REDUCED LENGTH OF STAY

FEWER COMPLICATIONS

HIGHER COMPLIANCE

REDUCED STRESS & ANXIETY

BETTER SLEEP

LOWER BMI

REDUCED CALLS TO THE OFFICE

BETTER SURVEILLANCE FOR RISK

MORE DATA AND INSIGHT

ESTABLISH NEW HEALTH HABITS

TUNE IN

Dr. Andrew Wickline and Dr. Erin Owen, PhD – The Power of Post-Op Nutrition

In this episode, Dr. Scott Sigman is joined by two brilliant guests, Dr. Andrew Wickline, an orthopedic surgeon specializing in total hip and knee replacements, and Erin Owen, PhD, MPH, Vice President of Clinical Research at Mend™

Listen Here

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Mend awarded National Virtual Care agreement with Premier, Inc.

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Orthopaedic Pioneer Dr. Gregory Ford Teams Up with Upgraid for Perioperative Revolution in Sports Medicine + Joint Replacement

Orthopaedic Pioneer Dr. Gregory Ford Teams Up with Upgraid for Perioperative Revolution in Sports Medicine + Joint Replacement

We are thrilled to work with esteemed Dr. Gregory Ford, a trailblazing orthopaedic surgeon specializing in Sports Medicine and Joint Replacement Surgery.