Enhance Perioperative Outcomes with Upgraid™ by Mend

Transform care delivery without any change to your clinical practice or workflows. 

THE UPGRAID "TRIPLE AIM"

Empower Patients, Achieve Superior Results, + Boost Practice Profitability

Streamline Recovery Beyond Hospital

Remote monitoring by registered nurses provides a high-touch experience for patients while reducing calls to the surgeon's office.

Evidence-Based Clinical Nutrition

Expert guidance from RDs. Clinically proven nutrapharma products, including Mend Joint Replacement, published in JB.JS, JCI, and other peer-reviewed journals.

Modularity and Customization

Tailor the program to suit your practice's specific care protocols and preferences.

Patient-Reported Outcome Measures

Comprehensive tracking of patient progress. Surveys (HOOS & KOOS jr.), pain scores, step counts, and more.

Transformative Program Features

We are collaborating with esteemed orthopedic surgeons to enhance patient care through state-of-the-art digital health coaching, continuous monitoring, and precision nutrapharma interventions. Join us in our collective mission to redefine healthcare and empower patients to assume an active role in their individual healing trajectories.

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The Upgraid by Mend Difference

Upgraid by Mend revolutionizes orthopedic care, emphasizing Patient Experience, Better Outcomes, and Profitability. With personalized care, evidence-based precision, and streamlined processes, we empower patients, achieve superior results, and boost practice profitability. Join us in reshaping orthopedic excellence.

“The total hip/knee episode of care is 3000 hours. The surgery is two hours. Mend's team enables care during the time I'm not with the patient.”

Andrew Wickline MD

Orthopedic Surgeon

AS FEAUTRED IN

Real Person RN/RD Care Team by Upgraid™

Hands-on coaching, guidance, and support from registered nurses, physical therapists, dietitians and other clinical professionals.

Dr. Joanne Wu MD MBA

Executive Medical Director

Stacey Simon

Program RD, Manager

Katie Gould

Program RD, Manager

Yusuf Farhamand

Program Lead RN, Sr Manager

Holly Berry

Program Lead RN, Sr Manager

Paula Diener

LPN CCM RPM

Kathryne Fox

Case Manager

Alicia Wheeler

Case Manager

Stephanie Wilson 

Monitoring Patient Navigator

Jeannette Vazquez

Patient Enrollment Coordinator

Danielle Van Leer

Patient Enrollment Coordinator

85% of patients gave our care team a high or the highest rating.

Designed to fit effortlessly into your workflow.

Fill out the form below + our team will be in touch

Upgraid Program Feedback

“We utilize only rigorously tested evidence-based capabilities in our patient care models. The Upgraid program is supported by strong science, checks a number of boxes and will allow us to enhance patient care and gather important data on outcomes.”

Dr. Paul Peters

Orthopedic Surgeon

“The Upgraid program provides our patients the absolute best in perioperative personalized care.”

Dr. Yogesh Mittal

Orthopedic Surgeon

“This program gives me a view of asynchronous patient data that I never had before. It has also reduced calls to the office making my staff more efficient.”

Dr. Andrew Wickline

Orthopedic Surgeon

“...we believe this innovative program will extend our exceptional patient experience at Slocum... We are looking forward to patients benefiting from targeted supplementation & a more personalized care experience.”

Steven Shah

Orthopedic Surgeon

“Our team is dedicated to providing comprehensive patient care with the respect, compassion, and one-on-one attention our patients deserve and are excited to offer Upgraid to extend our dedication to the patient and to world-class care”

Andrew Plugge

Practice Administrator

“I’m really pleased with Mend’s surgical readiness program and that my surgeon and his staff are proactive about care.”

Upgraid Patient

“Seemed to be a great improvement over my first surgery without Mend. Enjoyed meeting with the dietician... All of the supplements were high quality and contributed to my recovery.”

Upgraid Patient

“This is very helpful to me. Thank you; and these are the kind of things that I am trying to work on to keep my kidneys functioning properly.”

Upgraid Patient

“I am 8 weeks post LKR and doing awesome. I am finding MEND products to be making a major difference! I have a friend who had surgery by Dr Peters ...not on the MEND program, and had a lot of pain and difficulty post-op.. that speaks volumes.”

Upgraid Patient

“... would like to thank everyone involved with the MEND Program for helping me....surgery such as a total knee replacement; takes a toll on your mental health + physical health...MEND played a very strong role on my support team; and I'm very grateful ...”

Upgraid Patient

“Thank you… you really have helped me... For the first time in probably 20 years...I’ve been able to walk into a store, pick something off the rack, and be able to wear it.... I’m thankful that this program exists.”

Upgraid Patient

“Best care team possible.”

Upgraid Patient

“I have really loved being on this journey with your team. I felt very supported and learned a lot!”

Upgraid Patient

“I enjoyed speaking with Stacey regarding the nutrition. The nurses were great as well.”

Upgraid Patient

“It was very reassuring to know that there are professionals looking after my progress after surgery”

Upgraid Patient

“...I have been so impressed with Upgraid. I've had a lot of other surgeries before and I have never had anyone call and talk to me about specific things that I need to know... it's so hard to get ahold of the doctor so it's nice to feel like I have support if I have any questions.”

Upgraid Patient

“We utilize only rigorously tested evidence-based capabilities in our patient care models. The Upgraid program is supported by strong science, checks a number of boxes and will allow us to enhance patient care and gather important data on outcomes.”

Dr. Paul Peters

Orthopedic Surgeon

“The Upgraid program provides our patients the absolute best in perioperative personalized care.”

Dr. Yogesh Mittal

Orthopedic Surgeon

“This program gives me a view of asynchronous patient data that I never had before. It has also reduced calls to the office making my staff more efficient.”

Dr. Andrew Wickline

Orthopedic Surgeon

“...we believe this innovative program will extend our exceptional patient experience at Slocum... We are looking forward to patients benefiting from targeted supplementation & a more personalized care experience.”

Steven Shah

Orthopedic Surgeon

“Our team is dedicated to providing comprehensive patient care with the respect, compassion, and one-on-one attention our patients deserve and are excited to offer Upgraid to extend our dedication to the patient and to world-class care”

Andrew Plugge

Practice Administrator

“I’m really pleased with Mend’s surgical readiness program and that my surgeon and his staff are proactive about care.”

Upgraid Patient

“Seemed to be a great improvement over my first surgery without Mend. Enjoyed meeting with the dietician... All of the supplements were high quality and contributed to my recovery.”

Upgraid Patient

“This is very helpful to me. Thank you; and these are the kind of things that I am trying to work on to keep my kidneys functioning properly.”

Upgraid Patient

“I am 8 weeks post LKR and doing awesome. I am finding MEND products to be making a major difference! I have a friend who had surgery by Dr Peters ...not on the MEND program, and had a lot of pain and difficulty post-op.. that speaks volumes.”

Upgraid Patient

“... would like to thank everyone involved with the MEND Program for helping me....surgery such as a total knee replacement; takes a toll on your mental health + physical health...MEND played a very strong role on my support team; and I'm very grateful ...”

Upgraid Patient

“Thank you… you really have helped me... For the first time in probably 20 years...I’ve been able to walk into a store, pick something off the rack, and be able to wear it.... I’m thankful that this program exists.”

Upgraid Patient

“Best care team possible.”

Upgraid Patient

“I have really loved being on this journey with your team. I felt very supported and learned a lot!”

Upgraid Patient

“I enjoyed speaking with Stacey regarding the nutrition. The nurses were great as well.”

Upgraid Patient

“It was very reassuring to know that there are professionals looking after my progress after surgery”

Upgraid Patient

“...I have been so impressed with Upgraid. I've had a lot of other surgeries before and I have never had anyone call and talk to me about specific things that I need to know... it's so hard to get ahold of the doctor so it's nice to feel like I have support if I have any questions.”

Upgraid Patient

Meet Mend Joint Replacement

Accelerate return to activities of daily living

Enhance functional recovery

Preserve muscle volume

Realize faster recovery of serum, albumin levels after surgery

Learn More About Joint Replacement in Upgraid

TUNE IN

Dr. Andrew Wickline and Dr. Erin Owen, PhD – The Power of Post-Op Nutrition

In this episode, Dr. Scott Sigman is joined by two brilliant guests, Dr. Andrew Wickline, an orthopedic surgeon specializing in total hip and knee replacements, and Erin Owen, PhD, MPH, Vice President of Clinical Research at Mend™

Listen Here

Mend awarded National Virtual Care agreement with Premier, Inc.

Mend awarded National Virtual Care agreement with Premier, Inc.

Mend has been awarded a national group purchasing agreement for Virtual Care with Premier, Inc. Effective August 11, 2023, the new agreement allows Premier members, at their discretion, to take advantage of special pricing and terms pre-negotiated by Premier for Mend’s Upgraid platform.
Mend Extends Food as Medicine Platform for Surgical Recovery

Mend Extends Food as Medicine Platform for Surgical Recovery

Enable Patients to Receive Medically Tailored Meals to Enhance Surgical Readiness and Post Surgery Outcomes
Integrative Medicine Expert Dr. Joanne Wu joins Mends Upgraid Program to Drive Clinical Excellence

Integrative Medicine Expert Dr. Joanne Wu joins Mends Upgraid Program to Drive Clinical Excellence

We are thrilled to announce that Dr. Joanne Wu has joined our organization as the new leader overseeing and driving clinical excellence for the Upgraid Program.